Contact
Questions about a set, a custom commission, or an order on its way? Write to us — we answer every message within one business day.
Email
hello@orogoods.com
Custom & bulk commissions
Send your theme, quantity and timeline. Commissioned sets are quoted individually, usually within one business day.
Orders & returns
Include your order number and we will take it from there. Full details are on our Returns & Exchanges page.
Shipping
Orders ship from our fulfilment warehouse in California. Timelines and rates are on our Shipping & Delivery page.
ORO is an online studio — email is the fastest way to reach us, and it is checked every business day.